Shipping & Returns

Shipping

Every print is made to order. Production takes 2 to 7 business days, and carrier transit is added on top of that. You will receive tracking as soon as the order ships.

Orders ship to the United States and Canada.

Returns

If your order arrives damaged, misprinted, defective, or is the wrong item, you get a free replacement or a full refund. Your choice.

Tell us within 30 days of delivery and include a clear photo of the problem. Email info@shoop.photo with your order number and the photo, and we will sort it out.

You do not need to send the item back.

Because every print is produced for your order specifically, we cannot accept returns for change of mind or for a size chosen in error. Please check the size and finish before ordering; each product page shows the exact print that ships.

Contact

Email info@shoop.photo. We answer every message.